Support

Email is the only channel, and it reaches the person who wrote the app.

syloreonllc@gmail.com

What to include

A bug is much easier to fix when the report answers these:

• Which app, and its version number (Settings → About in MedTrack).
• Your phone model and Android version.
• What you did, what you expected, and what happened instead.
• Whether it happens every time or only sometimes.

Please do not send screenshots containing your real medication names or other health information. A description is enough, and we would rather not receive data we have gone to some trouble not to collect.

How long a reply takes

Syloreon LLC is a one-person company. Expect a few days rather than a few hours, and longer at weekends. Every email is read.

What support cannot do

We cannot give medical advice, interpret a prescription, or tell you whether a dose is correct. MedTrack is a tracking tool, not a medical device. For anything about the medication itself, speak to your pharmacist or prescriber.

Our apps

• MedTrack

  Medication supply tracking, entirely on your device. Privacy policy